Intras Cloud Services
Now monitoring your environment

One intelligence layer. Every signal that matters.

Watchtower is ICS's unified operations and security intelligence platform — aggregating alerts from every tool in your stack, normalizing them, and delivering real-time visibility to your team and your clients.

By the Numbers

Built for operational certainty

0+
Signal source categories monitored across your environment
0/7
Coverage — no alert goes unnoticed, day or night
<0 min
Mean time to customer notification after alert received
0%
Of alerts normalized to one unified schema before routing
Capabilities

Four pillars. Complete coverage.

Every capability maps directly to a gap your team — and your clients — feel every day.

01

Unified Alert Intelligence

Every source — security, backup, infrastructure, SaaS — normalized into one alert schema. One place to see everything, regardless of vendor.

CrowdStrikeMS DefenderSIEM / SOCProofpoint
02

Proactive Security Monitoring

Endpoint, identity, and email threats correlated across tools — not siloed. XDR and M365 alerts enriched and triaged before they reach your team.

XDR EndpointIdentity ThreatsEmail SecuritySOC Feed
03

Backup & Continuity Oversight

Backup failures caught before clients do. Datto, Azure Backup, Egnyte, and Barracuda job failures aggregated, classified, and escalated automatically.

DattoAzure BackupEgnyteBarracuda
04

Customer Transparency

Real-time SMS and email notifications delivered directly to clients. No more “we found out when you did.” Clients see what we see, when we see it.

SMS AlertsEmail NotifyZoho DeskStatus Page
Signal Sources

Works with what you already have.

Watchtower is vendor-agnostic. Every adapter normalizes signals into one schema — adding a new source doesn’t require rearchitecting anything.

Endpoint & XDR

Threat Detection

CrowdStrike FalconLive
Microsoft DefenderPhase 2
Sentinel OnePhase 2
SophosPhase 3
SIEM / SOC

Intelligence Layer

Any SIEM providerVendor agnostic
Microsoft SentinelPhase 2
SOC alert feedWebhook
Threat intelligencePhase 3
Email Security

Communication Layer

ProofpointPhase 2
Barracuda EmailPhase 2
M365 DefenderPhase 2
Email ArchivalPhase 3
Backup & Recovery

Data Protection

DattoPhase 3
Azure BackupPhase 3
EgnytePhase 3
Barracuda BackupPhase 3
Infrastructure

Network & Servers

Windows Server LogsPhase 3
SolarWindsPhase 3
Network DevicesPhase 3
Azure MonitorPhase 3
SaaS & Identity

Business Systems

Entra (Azure AD)Phase 3
Zoho DeskLive
Microsoft 365Phase 2
Identity ProvidersPhase 3
Intelligence Feed

Every alert. Normalized. Actioned.

Watchtower ingests raw signals from every connected source, normalizes them to a unified schema, classifies severity, and routes them — all before a human touches the ticket.

Security alerts from CrowdStrike, Defender, and SIEM feeds correlated in real time
Backup failures from Datto, Azure, Egnyte, Barracuda caught automatically
Infrastructure events from Windows Servers, SolarWinds, Network Devices
Clients notified via SMS and email within minutes of detection
watchtower — live alert stream
09:14:02CRITICALCrowdStrike→ Ransomware behavior detected — process blocked[HILTON-TX-01]
09:14:38RESOLVEDDatto→ Backup job failure — retry succeeded[CLIENT-WEST-04]
09:15:11WARNINGMS Defender→ Suspicious sign-in from unknown location[NEXUS-CORP]
09:15:44INFOSIEM / SOC→ New threat intelligence rules deployed — 14 added[ALL CLIENTS]
09:16:02CRITICALProofpoint→ Phishing campaign targeting exec accounts[FINANCE-CO]
09:16:30RESOLVEDAzure Backup→ VM snapshot completed successfully[MEDHUB-001]
09:16:55WARNINGBarracuda→ Email archival storage at 85% capacity[LAW-FIRM-07]
Monitored Sources

Every tool in your stack. Watched.

CrowdStrike Falcon
Microsoft Defender
Sentinel One
Sophos
Microsoft 365
SIEM / SOC Feed
Microsoft Sentinel
Proofpoint
Barracuda Email
M365 Defender
Threat Intel Feed
SOC Alert Webhook
Datto Backup
Azure Backup
Egnyte
Barracuda Backup
SolarWinds
Windows Server Logs
Network Devices
Azure Monitor
Server Health
Infrastructure Events
Log Aggregator
Event Viewer
Entra ID
Sage
Oracle
Microsoft 365
SaaS Events
Email Archival
Identity Providers
Conditional Access
Compliance Logs
Audit Trail
User Activity
Zoho Desk
Product Roadmap

Where we are. Where we’re going.

Watchtower ships in phases. Every release adds a new intelligence layer your clients can see and feel.

Phase 1
Live

Foundation

  • Alert aggregation engine
  • Zoho CRM integration
  • SMS & email notifications
  • Zoho Desk ticket creation
  • Customer alert delivery
  • SOC alert adapter
Phase 2
In Progress

Security Intelligence

  • CrowdStrike XDR adapter
  • Microsoft Defender adapter
  • M365 log integration
  • AI triage & enrichment
  • Severity auto-classification
  • Incident correlation engine
Phase 3
Coming Soon

Operational Coverage

  • Datto & Azure Backup
  • Egnyte & Barracuda alerts
  • Windows Server log ingestion
  • SolarWinds & network devices
  • Self-service client portal
Phase 4
Planned

Platform & Scale

  • SaaS application adapters
  • Full GSOC intelligence layer
  • Predictive alerting (AI)
  • White-label capability
  • Client API access
  • Executive reporting suite

See what Watchtower sees.

Get a live walkthrough of the intelligence layer ICS has built — and how it applies to your environment.

Request a DemoAI Readiness Assessment