Privacy Policy
Last updated: April 15, 2026
1. Information We Collect
Intras Cloud Services, Inc. ("ICS," "we," "us," or "our") collects information you voluntarily provide when you interact with our website, request services, or communicate with our team. This includes:
- Contact information: Name, email address, phone number, company name
- Professional information: Job title, industry, IT environment details you share during assessments
- Usage information: How you interact with our website, pages visited, time spent, referring URLs
- Technical information: IP address, browser type, device type, operating system
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Deliver AI Readiness Assessments and associated reports
- Send relevant content, insights, and service updates (with your consent)
- Improve our website and service delivery
- Comply with legal obligations
3. How We Share Your Information
ICS does not sell your personal information. We may share your information with:
- Service providers: CRM, email, and analytics platforms used to operate our business (e.g., Zoho, Microsoft 365)
- Professional advisors: Attorneys, accountants, and auditors bound by confidentiality
- Legal authorities: When required by law, court order, or to protect the rights and safety of ICS or others
4. Data Security
ICS implements industry-standard security measures to protect your information — including encryption in transit (TLS), access controls, and regular security reviews. Our security practices are consistent with the services we deliver to clients: ISO 27001-aligned, SOC 2-informed, and continuously monitored.
5. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Contact and inquiry information is typically retained for 3 years from last contact.
6. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- Lodge a complaint with your local data protection authority (for EU/UK residents)
To exercise these rights, contact us at privacy@intrascloudservices.com.
7. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your experience, analyze site usage, and support our marketing. You can control cookie preferences through your browser settings or our cookie consent tool.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., Microsoft, LinkedIn). ICS is not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us for immediate deletion.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance.
11. Contact Us
For privacy-related questions or to exercise your rights, contact:
- Email: privacy@intrascloudservices.com
- Mail: Intras Cloud Services, Inc., Dallas, Texas, USA
- Trust Center: trust.intrascloudservices.com